Retrodata RAID Recovery

If your Drobo hard drive has failed (blinking or flashing red LED light), or a RAID failure means you’ve swapped out a RAID drive and the RAID rebuild has failed, our engineers are on standby. They are acknowledged as industry-leaders in storage recovery.

If you contact us, they will advise you what to do next to prevent further data loss. They will also discuss the most efficient way of recovering and restoring your data, and getting your Drobo back in business. Quickly.

They will help restore your lost or missing data. They’re able to recover any model, whatever the failure; corrupt volume, failed volume expansion – if for any reason you cannot access the volume or device, our engineers have the advanced RAID recovery skills required for Drobo BeyondRAID recovery.

If all your own recovery attempts have failed, remember that the commonest cause we see of completely lost data has been caused by a user trying their own recovery methods. At this stage, you need specialist RAID recovery. We will retrieve your lost data. If no recovery has been attempted, see this page.

As soon as we take delivery of your device, we’ll make backup copies of all the drives, and we’ll work from the copies. This is an insurance policy against another drive failing, or any other issue. We’ll then start the recovery procedure. You’ll be updated throughout the process, so you will at least be able to start preparing for the return of your recovered data. Call us; we could help you. Today.

Drobo uses a technology called BeyondRAID. This is a proprietary method of storing RAID data that is beyond the capabilities of normal data and file recovery technicians, and needs RAID recovery specialists.

Why Retrodata? • Can you recover my data? • Emergency Recovery • Why RAID fails

Recovering failed Data Robotics Drobo from the following:

Data Robotics’ entry-level NAS storage device – although only a NAS device if used with the DroboShare
Four SATA drive capacity
Drobo blinking red light indicates drive failure

Drobo S
Data Robotics’ secondary level NAS storage device.
Five SATA drive capacity
RAID 0, RAID 5 and RAID 6
Flashing red light means drive failure

DroboPro
Business level NAS storage device.
Eight SATA drive capacity
iSCSI capability
Solid red drive LED light indicates drive failure

DroboElite
Advanced SAN / NAS storage device.
Eight SATA drive capacity
iSCSI capability
Smart Volume creation

Solid red drive light indicates drive failure
Red power light indicates the device has overheated

Drobo FS
Network File Sharing server.
Five SATA drive capacity
Volume expansion

Solid red drive light indicates drive failure
Red power light indicates the unit has overheated

Reasons for recovering data from failed Data Robotics Drobo:

Firmware update failure or firmware corruption – cannot access device or volumes

IT Admin or user error (the leading cause of permanent data loss)

RAID Expansion failed

Overheating

RAID array reinitialised

RAID hot swap failed

Hard drive failure (flashing or blinking red LED light) – or multiple drive failure