Retrodata RAID Recovery

Our engineers recover data from any failed LaCie device, with a failed hard drive, crashed RAID array, corrupted volume, software update failed, system corruption or even if you cannot access the device or share. They recover deleted data.

They have a broad range of recovery skills, specialising in RAID data recovery, and in recovering from LaCie drives with RAID rebuild issues or corrupt RAID. If your LaCie has failed and you need that data urgently, our engineers are on standby. They will step in to assist you restore your missing or lost data, recover the failure, and have you up and running. Quickly. And efficiently.

Their knowledge and expertise includes all operating systems, including Apple Mac OS, Windows (all versions), Linux, UNIX, Novell and all other common systems. They have exceptional skills with all file systems from Apple HFS+ to NTFS, Ext2, Ext3, Ext4, XFS and ZFS. There are no systems they cannot recover from.

LaCie devices are an extremely popular method of storing, backing up and sharing data in a busy office environment. A sudden failure or crash can create a situation where no-one is able to work on their projects. Downtime can be crippling for a company. We’re here to make sure that this downtime is kept to a minimum. We’ll restore your missing data and return you to operation in the shortest time possible.

Hard drive failure – red LED light

 

LaCie software update failure

RAID rebuild failure

 

Overheating – flashing blue and red light

Accidental re-format

 

RAID array reinitialised

RAID level migration failure

 

Cannot access device or volume

Why Retrodata? • Can you recover my data? • Emergency Recovery • Why RAID fails

We offer LaCie data recovery from all devices. Although many fail because of overheating, file system corruption or volume corruption is sometimes responsible. We understand all operating systems – Windows, Mac OS, Linux, UNIX – and all file systems; Apple HFS+, Microsoft NTFS, Linux, XFS, ZFS; and we work with all RAID levels including RAID 0, RAID 5 – even nested and proprietary RAIDs. If your LaCie has crashed and your data is important, we will recover it. Quickly and efficiently.

We see more failed LaCie external drives than those from any other manufacturer. We feel they have critical cooling design flaws in many of their units which, combined with multiple drives mounted right next to each other in the enclosure, is a recipe for overheating drives and subsequent failure.

Emergency LaCie Recovery We can usually start producing recovered data within hours of receiving your drive.

We recover all LaCie drives:

2Big Network 2

Pedestal form factor
Two 3.5″ drives
Raid 0 and RAID 1
Apple Time Machine Compatible
Failures: Front LED flashes red and blue. Failed drive indicator is rear LED flashing red and blue. Healthy drive continuous blue.
Drive overheating possible.

4Big Quadra

Pedestal form factor
Four 3.5″ drives
RAID 0, RAID 5, RAID 5 plus hot-spare, RAID 3, RAID 3 plus hot-spare, RAID 10 and JBOD
Drive Failures: Front LED solid red. Failed drive indicator is rear LCD solid red. Healthy drive continuous blue light.
Drive overheating a distinct possibility. Blinking blue and red is a temperature alert.

5Big Network

Pedestal form factor
Five 3.5″ drives
RAID 0, RAID 5, RAID 5 plus hot-spare, RAID 6, RAID 10
Drive Failures: solid red light. Failed drive indicator is rear LCD solid red. Healthy drive continuous blue light.
Drive overheating a possibility. Blinking blue and red is a temperature alert.

5Big Network 2

Pedestal form factor
Five 3.5″ drives
RAID 0, RAID 5, RAID 5 plus hot-spare, RAID 6, RAID 10
iSCSI target
Drive Failures: Front LED solid red. Failed drive indicator is rear LCD solid red. Healthy drive continuous blue.
Drive overheating a possibility. Blinking blue and red is a temperature alert.

12Big Rack Network

Rackmount
Twelve 3.5″ drives
RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50
iSCSI target

Big Disk Network

Pedestal form factor
Two 3.5″ drives

Caution

“Heatsink design for quieter operation” (as stated by LaCie) means drive failure through overheating is a distinct possibility with this model. The “smart fan” is woefully inadequate and we dispute LaCie’s comments relating to the effectiveness of the cooling mechanism.

Biggest Quadra

Pedestal form factor
Four 3.5″ drives
RAID 0, RAID 5, RAID 5 with hot-spare, RAID 0+1
Time Machine compatible

Biggest S2S NAS

Pedestal form factor
Five 3.5″ drives
RAID 0, RAID 1, RAID 0+1, JBOD
Support for HD Video Streams

d2 Network 2 NAS

Pedestal form factor
Single 3.5″ drive (no redundancy)

Caution

This device has the same cooling deficiencies as the LaCie Big Disk Network.

Ethernet Big Disk

Pedestal form factor
Two 3.5″ drives

Caution

This device has similar cooling deficiencies as the LaCie Big Disk Network and some other LaCie products. Drive overheating is the commonest failure we encounter with this range.

Ethernet Disk

1U Rack mount

Caution

This device has a single fan in the corner of the unit. It is not adequate cooling. If you are currently using such a unit, we would suggest proactively replacing it with a NAS device with proper cooling facilities.

Ethernet Disk RAID

Pedestal
Four drives
RAID 1, RAID 5, RAID 5 plus hot-spare, and RAID 10

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If your LaCie has failed because of a hard drive crash (solid red LED), or the RAID failed and you’ve tried to replace the bad drive and rebuild the array, if a software update failed and you are unable to access the device, we’ll help you recover your data. It’s worth remembering that most of the time we see permanently lost data, it’s as a result of a user repeatedly trying data recovery, or rebooting the drive. If all your attempts have failed, you need specialist data recovery assistance.