Synology DiskStation Recovery

clients outside the uk

recover synology diskstation

Synology DiskStation Recovery.
By specialists.

Our engineers recover data from all failed Synology devices; crashed RAID volume, failed hard drive, corrupt volume, firmware update failed, system corruption or even if you cannot access the device or share. If someone have accidentally erased files or data, they recover deleted data.***

We do not charge anything if we are unable to recover your data.

You and your data are treated with respect and in full confidentiality.

Our engineers are amongst the industry’s best. They will take care with your data.

We often recover data that other companies have failed to. If your data is important, you probably want the best chance of recovery.

With have a wide range of recovery skills, Retrodata’s engineers are industry leaders at RAID data recovery, and in recovering from Synology DiskStation drives with RAID rebuild problems or corrupt RAID. If your drive has failed and your data is important and required urgently, our engineers are on standby. They will help you restore your missing or lost data, recover the failure, and have you up and running. Quickly and efficiently.

Their knowledge and expertise includes all operating systems, including Apple Mac OS, Windows (all versions), Linux, UNIX, Novell and all other common systems. They have exceptional skills with all file systems from Apple HFS+ to NTFS, Ext2, Ext3, Ext4, XFS and ZFS.

*** In many cases regarding deletion, it is best to remove all power to the device, preventing an orderly shutdown, which will delete or modify system files that we would use for the recovery of deleted data. Please contact us, and we will explain this to you and advise you what to do.


Operating systems: Windows, Apple Mac OS, Linux, UNIX, Novell and proprietary systems

RAID Levels RAID 0, RAID 1, RAID 5, RAID 6 to RAID 30, RAID 50, RAID 60, RAID 10

File systems: NTFS, HFS+, Ext3, Ext4, ZFS, XFS, UFS

Why Retrodata? • Can you recover my data? • Emergency Recovery • Why RAID fails







Synology DiskStations are a popular method of data storage and sharing in a business environment. However, when they fail or crash, it can result in a complete halt to productivity. Our aim is to reduce your downtime to an absolute minimum; to recover the data as quickly and as safely as possible, in a controlled environment, and to return you to full operation. No fuss, no panic. Just an efficient and swift service, and with no disruption to your workers at all.

Your Synology DiskStation failure could be due to a hard drive crash (flashing or blinking orange LED light) or a failed firmware update, leaving you unable to access the device. File system corrupted, degraded volume, RAID expansion or RAID migration failed – regardless of the failure, we offer Synology DiskStation recovery from any model. We recover RAID 5, RAID 1, and all other RAID levels. We work with all operating systems, and all file systems.

If you’re trying to retrieve lost data by repeatedly powering the DiskStation off and on, or the RAID failed and you unsuccessfully swapped a hard drive, you need professional data recovery. The single biggest cause of data loss is user error.

emergency synology diskstation data recoveryEmergency Synology DiskStation Recovery If your DiskStation has multiple drives and is configured with RAID, we can often regenerate and rebuild your RAID and start recovering your data within an hour after making backup copies of the disks.

We restore data from all Synology NAS devices including, but not limited to, the following:
DiskStation DS108j
Single 3.5″ hard drive
Windows and Mac OS support

Known issues
Firmware upgrade failed
Device cannot be shut down (indicator is flashing)
Lost volume – flashing or blinking orange LED light
File system corrupt (bad superblock or inode)

DiskStation DS109+
Single 3.5″ hard drive
Windows, Apple Mac OS and Linux support
Active Directory support

DiskStation DS110j

Single 2.5″ or 3.5″ drive support
Windows, Mac OS and Ubuntu Linux support
Firmware update fails
Cannot mount volume
Deleted data by accident

DiskStation DS209+2
Two 3.5″ or 2.5″ drive support
Windows, Mac OS and Ubuntu Linux support
Active Directory support
Flashing orange LED means volume is degraded or crashed

DiskStation DS210j
Two 3.5″ or 2.5″ drive support
RAID 0, RAID 1 and JBOD
Windows, Mac OS and Ubuntu Linux support
Active Directory support
Blinking orange LED means volume is degraded or crashed
RAID migration failed
RAID 1 expansion failure
Recovering erased data

DiskStation DS408
Four hard drive support
RAID 0, RAID 1, RAID 5, RAID 6
Windows and Mac OS support
Active Directory support
Expand RAID 1, RAID 5 and RAID 6

Firmware upgrade fails
Blinking orange LED indicates volume is degraded or failed
Steady or solid orange LED light indicates individual hard drive failure
RAID expansion failed

DiskStation DS409 Slim
Four 2.5″ hard drive support
RAID 0, RAID 1, RAID 5, RAID 5 + hot spare, RAID 6, RAID 10
RAID expansion
RAID migration
iSCSI support
Windows and Mac OS support
Active Directory support

Firmware update failure
RAID expansion failure
RAID migration failure

DS410j
Four 3.5″ or 2.5″ hard drive support
RAID 0, RAID 1, RAID 5, RAID 5 + hot spare, RAID 6, RAID 10, JBOD
RAID expansion
RAID migration
iSCSI support
Windows and Mac OS support
Active Directory support

Firmware update failure
RAID expansion failure
RAID migration failure

DS508
Five drive support
RAID 0, RAID 1, RAID 5, and RAID 6
RAID expansion
RAID migration
iSCSI support
Windows and Mac OS support
Active Directory support

Firmware update failure
Flashing orange LED means failed or degraded volume
Disk LED solid orange means that had disk has failed
Recover deleted data
Deleted file recovery
RAID expansion failure
RAID migration failure
Volume auto rebuild failed

DS710+
Two hard drive support
RAID 0, RAID 1, RAID 5, RAID 5 plus hot spare, RAID 6*
RAID expansion*
RAID migration*
* – when connected to a Synology DX510
iSCSI support
Windows, Mac OS and Ubuntu Linux support
Active Directory support

Firmware update failure
Flashing orange LED means crashed volume or degraded
Solid orange LED means disk failure
RAID or volume expansion failure
RAID migration failure

DS1010+
Five 3.5″ hard drives
RAID 0, RAID 1, RAID 5, RAID 5 plus hot spare, RAID 6, RAID 10, JBOD
RAID expansion
RAID migration
iSCSI support
Windows, Mac OS and Ubuntu Linux support
Active Directory support
Recover erased data

Firmware update failure
Status LED flashing orange means crashed or degraded volume
Hard drive LED solid orange means failed hard drive
RAID or volume expansion failure
RAID migration failure

DX510
Expansion unit for DiskStation devices
Five 3.5″ or 2.5″ hard drives
RAID 0, RAID 1, RAID 5, RAID 5 plus hot spare, RAID 6, RAID 10, JBOD

The more you attempt DIY data recovery, the bigger the chance you have of causing further damage – or even total data loss. It’s important at this stage that all the disks in your DiskStation are backed up to duplicate media. This is possibly your best insurance policy, and it’s what we always do before we start recovery.